The panel assets cannot be installed properly

dcouper · February 21, 2019, 5:21pm

When I go to http://domain/panel I get the error : The panel assets cannot be installed properly. Please check permissions of your media folder.
The permissions currently on that folder are 0755. Any help would be appreciated.

Thanks

texnixe · February 21, 2019, 2:22pm

Have you moved the folder from local to remote? Try removing the folder, it should then be recreated.

dcouper · February 21, 2019, 3:08pm

Thanks for that. I tried it and then went to domain/panel and it says the same thing. It also did not recreate the folder. - this has me fairly stumped.

texnixe · February 21, 2019, 3:13pm

Hm, maybe it’s not so much a permissions than a file owner problem?

dcouper · February 21, 2019, 3:25pm

I checked that and the owner is the correct user.
I don’t know if it is relevant but the links to all the images in test site are broken - but sub pages work.

texnixe · February 21, 2019, 3:26pm

Is that on localhost or remote?

dcouper · February 21, 2019, 3:26pm

Remote (BTW your support rocks).

texnixe · February 21, 2019, 3:31pm

Well, usually, if I remove the media folder, Kirby auto-recreates it. So I think there must be a problem with the write rights in general.

What is your environment, hosting provider?

dcouper · February 21, 2019, 3:35pm

Google cloud, Ubuntu 18.0.4 Apache 2.4.29, php 7.2

texnixe · February 21, 2019, 3:38pm

Hm, I’m not familiar with Google cloud but wondering if that’s really made for writing stuff?

dcouper · February 21, 2019, 3:41pm

I think it is the same as AWS or any host - just VM server instances.

texnixe · February 21, 2019, 3:52pm

Have you tried to temporarily give 777 permission for testing?

dcouper · February 21, 2019, 4:03pm

You are a genius. Thanks so much - that worked. I was not thinking clearly!!

texnixe · February 21, 2019, 4:32pm

Well, ok, but you shouldn’t use those settings because of security problems. However, that makes me think that your Apache user is not correct, usually should be www-data (depending on server settings)

dcouper · February 21, 2019, 4:34pm

Yeah I realize they are terrible for security. I am just using this as a test/dev instance to see if it will work for our needs. I will have someone more experienced that myself do a proper install should we go with it. I will look into the apache user.

findon · March 23, 2019, 10:35am

I am seeing this same issue, if i delete the folder, then it gets recreated and a subfolder ‘panel’ appears as well, but then it stops with the same error as above.

Worth noting that the site itself runs OK, the problem just seems to be with the panel, tried messing about with the RewriteBase too.

dinko · March 29, 2019, 10:28am

I’ve had the same issue, turned out it was a totally different problem, my composer.json file was missing in the kirby folder.

It was hard to find that out because the application just dies in /kirby/src/Cms/Panel.php on line 69:

die('The panel assets cannot be installed properly. Please check permissions of your media folder.');

I commented out that line because I was sure all my permissions were set correctly. After that, the debugger kicked in and tracing the error was much easier.

I’ve seen that quite a few people had trouble with this. Maybe would be an idea to not let the app die in that moment?

frg · January 16, 2020, 10:13am

Does that mean composer.json shall be deployed to a production web site!?

That does not look clean to me but it seems necessary.

It’s not a major security risk but anyway, some.

Can you confim this?

texnixe · January 16, 2020, 11:08am

I don’t see a connection between composer.json and the problem described above? And why exactly should composer.json be a security risk?