Panel completely blank

The CMS Questions
1

Hi,
(and thanks for making Kirby such a great product!)

After pulling from GitHub to a new server the exact same content as local and development, /panel worked (with new user setup) right after I refreshed the site /panel. Now I get a blank page.
I checked many other threads here but couldn’t find any solution.

This is the preview site (To which I haven’t mapped the final domain yet):
[Removed link for privacy]

The exact same content works on development (identical server):
[Removed link for privacy]

All subpages work. No error logs, no debug info. I guess the problem is the address not being xx.yy.zz? I tried already RewriteBase / in .htacces with no luck.

Any suggestions?

2

Welcome :slight_smile: Have you trying clearing cache / session data from your browser?

3

Hm, I can get to the Panel login alright!

4

Me too.

5

Oh boy. Obviously this works. I spent about an hour trying to fix this myself. Sorry and thanks!

6

Well, there’s still something fishy… After clearing “cookies and other site data” the panel becomes accessible, as long I don’t refresh when inside the panel: I can close it and open up again, but as soon as I hit refresh I get a blank page whereafter I have to clear cache as well… Huh?

7

Do you see any errors in your console when this happens? Turn on debugging in your config to get meaningful errors before you check the console.

8

Oh, I actually do:
GET https://www.aeschbacher-produktionen.ch/media/panel/b1179856b0372cb8777975cb658548ac/js/vendor.js 404 (Not Found) site:433
which is:

image
image.png1152×70 30.7 KB

It seems related to Images in panel wrong url

9

That’s what I thought. What is this preview stuff? Strange that the app.js file works, but not the vendor.js nor the images.

10

Some hosts (like media temple, which i think this is) give you a temporary URL to access the site on while you are waiting for DNS to update. I think the issues is the Apache server is configured to what the domain will be when the DNS works, and the preview URL is like a proxy so basically Kirby is struggling to understand where it lives.

11

Looks like it but nevertheless strange that it gets 2 of 3 files right.

12

Yeah, I think there lies the problem.
It’s actually metanet.ch.
I’m pretty sure it will work as soon as I change the domain mapping to this host. However it’s still pointing to another host that’s currently live. It’s not a huge issue, but it would be great to work with this before going definitely live.
Any hints what I could do? Shall I talk to the hoster? What could they change if there is something?

13

I’ve forwarded the question to our team slack channel, let’s wait and see.

14

You could set a subdomain up to point to the new hosting and work off that instead.

15

That’s very strange, I have never seen this issue before. Looks like a provider-specific issue to me.