Kirby doesn't seem to add images to media folder


Kirby returns a url for image on a page, where the url points to the image in a media folder. But the image doesn’t load because it is not created in the media folder. Strangely, it works well in my test setup on localhost, but on the hosted webpages it does not.

How can I fix this?


Is the media folder writable by the webserver user? Does anything get copied to the media folder?

Is your image a thumb or an unmodified image (so just calling $file->url() in your template)?


The media folder has rights 755. I tried deleting it. It gets recreated when I browse the website, but no subfolders gets created.

I get the image in my twig template file like this:

{% set coverImage = page.cover.toFile() %}

{% if coverImage %}
	<img src="{{ coverImage.url() }}" class="img"
		 style="--w:2; --h:1">
{% endif %}

It works on self-hosted localhost, but not on the real server. On the server the image source link is properly generated, but the image does not get copied to the media folder.

What about the panel folder you should find inside the media folder when you use the Panel? What about the pages folder, does that get generated?

If those do not get created, then maybe the media folder is not writable. So while the rights are correct, maybe the owner is not (should usually be www-data).

You can test if the folder is writable by putting this code into a template:



I added the code and it returned



Suppose it means that the folder is writable?

The server creates folders in the media folder, and even creates json-files, but it fails to copy images. :slightly_frowning_face:


How big are your files that are supposed to be copied to the media folder? And what are you php settings for post_max_size, memory etc?

Hi again

I don’t think it depends on file size. I tried to upload some smaller below 1MB images. And they are not displaying. post_max_size is 208M. Which memory settings should I look at? memory_limit us 132M.

I have noticed something else which I think is related. When I have uploaded an image in the panel and then click on it, I get a 404 file not found error. It doesn’t bring me to the page where I can edit file/image metadata. This happens even though the file is actually uploaded. I can see it’s there in the file manager. On localhost it works fine. Files and folders in /content on server have permissions 644 and 755.

Also, GET requests on the page edit page return error 404. For example /media/plugins/index.js fails.

Please check your php error logs and the server error logs if you can find anything useful there.

Since the Panel works, the JS/CSS files and images for the Panel must have been copied to the media folder, alright?


There are no errors in the error log. There was one about the execution access to a .htaccess in a .git/ folder. Since then I change the way I deploy the website from directly from git to a deployment bash script from a different folder. Now this error is gone.

I also downloaded and reuploaded an updated /kirby folder to the server. Just to be sure. :slight_smile:

The whole folder setup with css, js and img gets copied to the media/panel/### folder with files and all.

And, Kirby does make the json job files in .jobs, but no images gets copied.

Could you post the output of phpinfo() here?

This must be some sort of server configuration issue.

The output from phpinfo() is below in the toggle.

I tried not using the kirby-twig plugin, but the problem still persist.


PHP Version 8.0.24

System Linux 3.10.0-1127.10.1.el7.x86_64 #1 SMP Wed Jun 3 14:28:03 UTC 2020 x86_64
Build Date Oct 4 2022 19:19:48
Build System Linux hou-2 5.3.18-59.37-default #1 SMP Mon Nov 22 12:29:04 UTC 2021 (d10168e) x86_64 x86_64 x86_64 GNU/Linux
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PHP API 20200930
PHP Extension 20200930
Zend Extension 420200930
Zend Extension Build API420200930,NTS
PHP Extension Build API20200930,NTS
Debug Build no
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Zend Multibyte Support provided by mbstring
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Registered PHP Streams https, ftps, compress.zlib, php, file, glob, data, http, ftp, phar, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, tls, tlsv1.0, tlsv1.1, tlsv1.2, tlsv1.3
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[image] This program makes use of the Zend Scripting Language Engine:
Zend Engine v4.0.24, Copyright (c) Zend Technologies
with Zend OPcache v8.0.24, Copyright (c), by Zend Technologies



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soap.wsdl_cache 1 1
soap.wsdl_cache_dir /tmp /tmp
soap.wsdl_cache_enabled On On
soap.wsdl_cache_limit 5 5
soap.wsdl_cache_ttl 86400 86400


SPL support enabled
Interfaces OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException


SQLite3 support enabled
SQLite Library 3.7.17
Directive Local Value Master Value
sqlite3.extension_dir no value no value


Dynamic Library Support enabled
Path to sendmail /usr/sbin/sendmail -t -i
Directive Local Value Master Value On On
assert.bail Off Off
assert.callback no value no value
assert.exception On On
assert.warning On On
auto_detect_line_endings Off Off
default_socket_timeout 60 60
from no value no value
session.trans_sid_hosts no value no value
session.trans_sid_tags a=href,area=href,frame=src,form= a=href,area=href,frame=src,form=
unserialize_max_depth 4096 4096
url_rewriter.hosts no value no value
url_rewriter.tags a=href,area=href,frame=src,input=src,form=fakeentry a=href,area=href,frame=src,input=src,form=fakeentry
user_agent no value no value


Tokenizer Support enabled


XML Support active
XML Namespace Support active
libxml2 Version 2.9.7


XMLReader enabled


XMLWriter enabled


XSL enabled
libxslt Version 1.1.28
libxslt compiled against libxml Version 2.9.1
EXSLT enabled
libexslt Version 1.1.28

Zend OPcache

Opcode Caching Up and Running
Optimization Enabled
SHM Cache Enabled
File Cache Disabled
JIT Disabled
Startup OK
Shared memory model mmap
Cache hits 6334
Cache misses 167
Used memory 15020576
Free memory 119197152
Wasted memory 0
Interned Strings Used memory 789656
Interned Strings Free memory 5501336
Cached scripts 167
Cached keys 289
Max keys 65407
OOM restarts 0
Hash keys restarts 0
Manual restarts 0
Directive Local Value Master Value
opcache.blacklist_filename /opt/cpanel/ea-php80/root/etc/php.d/opcache*.blacklist /opt/cpanel/ea-php80/root/etc/php.d/opcache*.blacklist
opcache.consistency_checks 0 0
opcache.dups_fix Off Off
opcache.enable On On
opcache.enable_cli Off Off
opcache.enable_file_override Off Off
opcache.error_log no value no value
opcache.file_cache no value no value
opcache.file_cache_consistency_checks On On
opcache.file_cache_only Off Off
opcache.file_update_protection 2 2
opcache.force_restart_timeout 180 180
opcache.huge_code_pages Off Off
opcache.interned_strings_buffer 8 8
opcache.jit tracing tracing
opcache.jit_bisect_limit 0 0
opcache.jit_blacklist_root_trace 16 16
opcache.jit_blacklist_side_trace 8 8
opcache.jit_buffer_size 0 0
opcache.jit_debug 0 0
opcache.jit_hot_func 127 127
opcache.jit_hot_loop 64 64
opcache.jit_hot_return 8 8
opcache.jit_hot_side_exit 8 8
opcache.jit_max_exit_counters 8192 8192
opcache.jit_max_loop_unrolls 8 8
opcache.jit_max_polymorphic_calls 2 2
opcache.jit_max_recursive_calls 2 2
opcache.jit_max_recursive_returns 2 2
opcache.jit_max_root_traces 1024 1024
opcache.jit_max_side_traces 128 128
opcache.jit_prof_threshold 0.005 0.005
opcache.lockfile_path /tmp /tmp
opcache.log_verbosity_level 1 1
opcache.max_accelerated_files 40000 40000
opcache.max_file_size 0 0
opcache.max_wasted_percentage 5 5
opcache.memory_consumption 128 128
opcache.opt_debug_level 0 0
opcache.optimization_level 0x7FFEBFFF 0x7FFEBFFF
opcache.preferred_memory_model no value no value
opcache.preload no value no value
opcache.preload_user no value no value
opcache.protect_memory Off Off
opcache.record_warnings Off Off
opcache.restrict_api no value no value
opcache.revalidate_freq 5 5
opcache.revalidate_path Off Off
opcache.save_comments On On
opcache.use_cwd On On
opcache.validate_permission On On
opcache.validate_root Off Off
opcache.validate_timestamps On On


Zip enabled
Zip version 1.19.5
Libzip version 1.9.2
BZIP2 compression Yes
XZ compression Yes
ZSTD compression No
AES-128 encryption Yes
AES-192 encryption Yes
AES-256 encryption Yes


ZLib Support enabled
Stream Wrapper compress.zlib://
Stream Filter zlib.inflate, zlib.deflate
Compiled Version 1.2.7
Linked Version 1.2.7
Directive Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value

Additional Modules

Module Name


Variable Value
PATH /usr/local/bin:/usr/bin:/bin
TZ Europe/Oslo

PHP Variables

Variable Value
$_COOKIE[‘kirby_session’] ca008926a005528b60a54b96d8cc9f9ffc189b75+1668350656.fd234f89b6d7a602a011.a7ab7d1b988821709694067cf260dd4dbe8a0c6d665ec3261330543017c5b09a
$_SERVER[‘PATH’] /usr/local/jdk/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin:/opt/bin
$_SERVER[‘TZ’] Europe/Oslo
$_SERVER[‘SCRIPT_NAME’] /index.php
$_SERVER[‘SCRIPT_FILENAME’] /home/acannorgeno/public_html/index.php
$_SERVER[‘CONTEXT_DOCUMENT_ROOT’] /home/acannorgeno/public_html
$_SERVER[‘DOCUMENT_ROOT’] /home/acannorgeno/public_html
$_SERVER[‘HTTP_ACCEPT_ENCODING’] gzip, deflate, br
$_SERVER[‘HTTP_COOKIE’] kirby_session=ca008926a005528b60a54b96d8cc9f9ffc189b75%2B1668350656.fd234f89b6d7a602a011.a7ab7d1b988821709694067cf260dd4dbe8a0c6d665ec3261330543017c5b09a
$_SERVER[‘HTTP_ACCEPT’] text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,/;q=0.8
$_SERVER[‘HTTP_USER_AGENT’] Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0
$_SERVER[‘H2_STREAM_TAG’] 151-17
$_SERVER[‘H2_PUSHED_ON’] no value
$_SERVER[‘H2_PUSHED’] no value
$_SERVER[‘H2_PUSH’] on
$_SERVER[‘HTTP2’] on
$_SERVER[‘PHP_SELF’] /index.php
$_SERVER[‘REQUEST_TIME_FLOAT’] 1667142239.299
$_SERVER[‘REQUEST_TIME’] 1667142239
$_SERVER[‘argv’] Array ( )
$_SERVER[‘argc’] 0

Credits section deleted…