Cannot access Panel after login

The CMS Questions
1

Hi all, I can’t access the panel, when I try to access my site, the following error message displays AFTER login:

The JSON response of the API could not be parsed:
{“status”:“ok”,“code”:200,“name”:“listed”,“type”:“pages”,“data”:[{“id”:“results”,“dragText”:“(link: results text: Results)”,“text”:“Results”,“info”:“results”,“parent”:null,“icon”:{“type”:“page”,“ratio”:“3/2”,“back”:“pattern”,“color”:“#c5c9c6”,“cover”:false},“image”:{“ratio”:“3/2”,“back”:“pattern”,“cover”:false},“link”:“/pages/results”,“status”:“listed”,“permissions”:{“sort”:true,“changeSlug”:true,“changeStatus”:true,“changeTitle”:true}},{“id”:“reports”,“dragText”:“(link: reports text: Reports)”,“text”:“Reports”,“info”:“reports”,“parent”:null,“icon”:{“type”:“page”,“ratio”:“3/2”,“back”:“pattern”,“color”:“#c5c9c6”,“cover”:false},“image”:{“ratio”:“3/2”,“back”:“pattern”,“cover”:false},“link”:“/pages/reports”,“status”:“listed”,“permissions”:{“sort”:true,“changeSlug”:true,“changeStatus”:true,“changeTitle”:true}},{“id”:“stats”,“dragText”:“(link: stats text: All Time Stats)”,“text”:“All Time Stats”,“info”:“stats”,“parent”:null,“icon”:{“type”:“page”,“ratio”:“3/2”,“back”:“pattern”,“color”:“#c5c9c6”,“cover”:false},“image”:{“ratio”:“3/2”,“back”:“pattern”,“cover”:false},“link”:“/pages/stats”,“status”:“listed”,“permissions”:{“sort”:true,“changeSlug”:true,“changeStatus”:true,“changeTitle”:true}}],“errors”:,“options”:{“add”:false,“empty”:null,“headline”:“Published”,“help”:null,“layout”:“list”,“link”:null,“max”:null,“min”:null,“size”:“auto”,“sortable”:true},“pagination”:{“limit”:20,“offset”:0,“page”:1,“total”:3}}{“status”:“error”,“code”:32,“details”:null,“message”:“An unexpected error occurred! Enable debug mode for more info: https://getkirby.com/docs/reference/system/options/debug”}

Have activated debug mode on the site, but doesn’t display on my browser.

Any way to resolve? Not very experienced coder, any help much appreciated.

Thanks,

JR

2

Could you check your php error log?

3

Where might I find the php error log?

I’ve tried to put the site into debug mode, but it hasn’t worked on my browser?

4

I was able to activate debug mode by removing the panel install from the config file. Debug displayed the following:

Screenshot 2022-05-26 at 09.46.51
Screenshot 2022-05-26 at 09.46.511920×1074 125 KB

5

Hm, that is a PHP startup error. According to the message PHP is trying to load a library that doesn’t exist (and one, that belongs to PHP 7.3 which is not supported anymore by Kirby).

  • Please check that you have at least PHP 7.4 running on your server (ideally, use 8+)
  • If PHP 7.4 is running, then check if you php.ini contains any reference to monarxprotect-php73.so
6

SOLVED!

Thanks so much for your help, absolute lifesaver.

Just changed over php version with my hosting server.