Problem session timeout

Excactly, the code goes into the. config.php. For testing purposes, use a simple string:

s::$fingerprint = function() {
  return 'custom fingerprint';
};

If that helps, create a unique fingerprint, i.e. one that is unique for each user. If your logouts are due to frequent IP changes, don’t use the IP.

The whole purpose of this custom fingerprint is that it overwrites the native fingerprint (which uses the IP), see also this explanation.

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