Forced Panel Logout on Media Temple

The CMS Questions
1

When I upload my site to live server, I am constantly logged out of the panel within 10s to a few minutes. When the same code is on my local installation, there doesn’t seem to be an issue. I tried the solution shown here (Panel keeps logging me out - #31 by RobertC), but it doesn’t seem to be working for me.

Here is the code snippet I added to my config.php file

if (c::get("debug") == true) {
    s::$fingerprint = function() {
        return sha1(
            kirby()->roots()->index().
            visitor::ip()
        );
    };
}

I am using different user accounts to control access to certain parts of the site. Would that affect this at all? Also wondering what would happen if I remove the if statement, since none of the others bits of code in the config.php file seem to have this. Thanks in advance!

Also, my site is running Kirby 2.4.1.

2

First of all I’d remove the if-statement, don’t know why that is there. Let me know if that changes anything.

3

That doesn’t seem to do anything. I tried both of these snippets:

c::get("debug") == true {
    s::$fingerprint = function() {
        return sha1(
            kirby()->roots()->index().
            visitor::ip()
        );
    };
}

and

    s::$fingerprint = function() {
        return sha1(
            kirby()->roots()->index().
            visitor::ip()
        );
    };

I’m also not sure what the kirby()->roots()->index(). is actually doing…

4

kirby()->roots()->index() returns the document root of the website.

5

Does it make any difference if you use a fixed string like this:

   s::$fingerprint = function() {
        return 'hello';
    };

(only do this for testing).

The other question is in what way your server environment is different from your localhost installation.

6

I tried using this, but after a few minutes, I saved the page and I was kicked back to the login.

I’m not sure how my host differs from my local environment. I’m hosted on a MediaTemple Grid and I run the localhost through MAMP.

7

I just found this: https://mediatemple.net/community/products/grid/204643480/why-am-i-experiencing-session-errors

Maybe it helps.

2 Likes
8

So far the solution in that support article seems to be working! I changed the title to be a bit more descriptive for anyone that might come across the same problem. Thanks!