Well there’s always the discussion if a contact form is really required since the user / customer will always find his way to be able to get in touch with you and a lot of the times people are too lazy too fill out forms with a couple of fields.
So i just want to hear some opinions about contact forms.
- Is it a thing of the past?
- Is it use case dependent?
- how to improve turning a visitor to a leads
A client of mine is rather lazy and not not really “writing” - generally speaking - too much. So i assume answering emails from contact-form-request might also be a pain in the butt. The target audience are somewhat between age 35 to 50, women, who do not appear to be too tech savvy.
So instead of implementing a contact form i would think about having
- regular mailto links
- phone number + "tel: " link
on Devices usually each link will handle it properly (tel => dailer, mail => email client)
is there anything against leaving out the contact form?
are there any other suggestions to be very effective that a user is aborting (= chances becoming a lead should be quite high obviously)
on a side-note i also thought about a form for a “callback service” where the phone number /name will be submitted for further contacting.
Because it’s more or less a Landing Page, Forms would also complicate the Caching, so not having a form could be a benefit there if you ask me…
Happy to get some inspiration.