I’m experiencing the same issue, with a current client. The site has been up and running fine for a few months. Then today we received a call from the client, stating that they were being unable to update some of the information on the site.
The client has multiple locations, so we setup a structure field, where the client can copy+paste google map ‘embed’ code, which then gets displayed on the site. Should be pretty simple - and it has been working fine so far. The client had accidentally deleted the google embed code, and was trying to copy+paste them back into the structure field - but it wouldn’t let him… Here is what happens:
- If the client enters ‘empty’ or plain text into the field, they can save it - no problem
- if the client enters the google embed code, they get the error message:
In Safari’s console, we get the following error:
I’m guessing that the Panel is trying to update info via AJAX, and it’s failing because of some kind of server configuration.
I’ve downloaded a complete copy of the client’s site to my local computer, and also uploaded it to our staging server. Both on my local computer AND on the staging server the site works flawlessly - I can save the google embed code without any errors.
I then tried comparing the PHP setup on the client’s production server, and on our staging server - there doesn’t seem to be any disparity between PHP extensions or options.
Everything seems to point out to a server issue, but it would be easier to convince the client if we actually knew what the issue was…