# Panel not available **URL:** \ **Category:** Questions\ **Tags:** v2\ **Created:** [January 19, 2018, 10:03am UTC](https://forum.getkirby.com/t/panel-not-available/9499 "2018-01-19T10:03:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 10:03am UTC](https://forum.getkirby.com/t/panel-not-available/9499/1 "2018-01-19T10:03:26Z")
Hey Community, Yesterday I put my page online that I built locally on MAMP. Everything went well, only the panel is not reachable anymore since the upload on the ftp. When i go on [mysite.de](http://mysite.de/panel) it only shows me a blank google chrome page with the link [http://panel/login](http://panel/login). All issues i found in the forum or in the docs, i’ve checked … still no access to the panel 😕 Done: - htaccess: Starterkit with RewriteBase / - config: set to panel install true Can someone help me there? ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 10:05am UTC](https://forum.getkirby.com/t/panel-not-available/9499/2 "2018-01-19T10:05:30Z")
Have you enabled debugging? Or can you see any errors in the PHP error log? And have you made sure the mb\_string extension is enabled? ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 10:17am UTC](https://forum.getkirby.com/t/panel-not-available/9499/3 "2018-01-19T10:17:32Z")
Can i enable debugging on the running site? mb\_string is enabled: ![04](https://europe1.discourse-cdn.com/flex017/uploads/getkirby/original/2X/8/848944bc7ac75ed371f02b5555065f9a0a8aca71.png) ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 10:29am UTC](https://forum.getkirby.com/t/panel-not-available/9499/4 "2018-01-19T10:29:33Z")
You can either enable debugging in your config.php (temporarily only) or you check your php.ini settings if you are familiar with that. Usually, on a production server, debugging should be enabled, but errors shouldn’t be displayed on screen but saved to a log file. ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 10:32am UTC](https://forum.getkirby.com/t/panel-not-available/9499/5 "2018-01-19T10:32:43Z")
Im not so familiar with the php.ini settings … Where can i find the log file? ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 10:36am UTC](https://forum.getkirby.com/t/panel-not-available/9499/6 "2018-01-19T10:36:06Z")
Check phpinfo(); it should tell you where to find the log file, in the core section under `error_log`. There might not be any, if the hosting provider doesn’t provide it. But as I said, temporarily you can try to enable debugging in your config. ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 10:39am UTC](https://forum.getkirby.com/t/panel-not-available/9499/7 "2018-01-19T10:39:24Z")
![15](https://europe1.discourse-cdn.com/flex017/uploads/getkirby/original/2X/f/f135a831b6d53179fb8bc64ec58af15c4d8fbe93.png) Done, but get nothing displayed with setting debug to true … ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 10:54am UTC](https://forum.getkirby.com/t/panel-not-available/9499/8 "2018-01-19T10:54:07Z")
Do subpages work? Have you tried re-uploading the panel? Do you use any plugins? What is your PHP version? ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 10:57am UTC](https://forum.getkirby.com/t/panel-not-available/9499/9 "2018-01-19T10:57:38Z")
All subpages work. Will try to re-upload the panel 🙂 Only the plugins embed and logger. PHP-Version is PHP Version 7.0.27. **Edit: No changes with reupload the panel** ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 11:11am UTC](https://forum.getkirby.com/t/panel-not-available/9499/10 "2018-01-19T11:11:15Z")
Does the same happen with a fresh StarterKit? ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 11:31am UTC](https://forum.getkirby.com/t/panel-not-available/9499/11 "2018-01-19T11:31:13Z")
Have to try this! What reason it can be when the browser throws me the link [http://panel/login](http://panel/login)? ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 11:35am UTC](https://forum.getkirby.com/t/panel-not-available/9499/12 "2018-01-19T11:35:30Z")
Oh, sorry, I overlooked the missing domain. Are you using any additional redirects somewhere? Have you tried to set the URL in your config? ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 11:42am UTC](https://forum.getkirby.com/t/panel-not-available/9499/13 "2018-01-19T11:42:15Z")
> Oh, sorry, I overlooked the missing domain. Are you using any additional redirects somewhere? Nope > Have you tried to set the URL in your config? How can i set it? With RewriteBase / and the foldername? ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 11:53am UTC](https://forum.getkirby.com/t/panel-not-available/9499/14 "2018-01-19T11:53:39Z")
```auto c::set('url', 'http://yourdomain.com'); ``` If that doesn’t help, try with commenting out the RewriteBase. ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 12:49pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/15 "2018-01-19T12:49:17Z")
Both variants do not bring any change ☹ I’m very mad atm. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 1:06pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/16 "2018-01-19T13:06:35Z")
What hosting provider are you on? Strato? ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 1:08pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/17 "2018-01-19T13:08:28Z")
The provider of my customer is strato. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [January 19, 2018, 1:14pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/18 "2018-01-19T13:14:46Z")
See this thread for a solution to this problem with Strato hosting: [Error: idn\_to\_ascii() expects at most 2 parameters, 3 given](https://forum.getkirby.com/t/error-idn-to-ascii-expects-at-most-2-parameters-3-given/9019/33) ---
**Author:** ![klixx](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/klixx/32/7339_2.png) [@klixx](https://forum.getkirby.com/u/klixx)\ **Post date:** [January 19, 2018, 1:29pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/19 "2018-01-19T13:29:43Z")
Changed the lines in kirby/vendor/getkirby/toolkit/lib/url.php to ``` 384 $host = idn_to_utf8(static::host($url)); 405 $host = idn_to_ascii(static::host($url)); ``` and now it works! Thank you sooooo much @texnixe! ---
**Author:** ![distantnative](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/distantnative/32/11319_2.png) [@distantnative](https://forum.getkirby.com/u/distantnative)\ **Post date:** [February 6, 2025, 5:30pm UTC](https://forum.getkirby.com/t/panel-not-available/9499/20 "2025-02-06T17:30:11Z")