# Installation - Folders not writable despite using 775 **URL:** \ **Category:** Questions\ **Tags:** v2\ **Created:** [February 10, 2017, 7:35pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591 "2017-02-10T19:35:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ckmede](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@ckmede](https://forum.getkirby.com/u/ckmede)\ **Post date:** [February 10, 2017, 7:35pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/1 "2017-02-10T19:35:50Z")
I moved our Kirby site to our production server and all the files/folders seem to have the correct permissions (775 for folders, 664 for files). I added `c::set('panel.install', true);` to the config file and ran the installer but it says that the site/accounts, thumbs, content folder and assets/avatars are not writable. I read several posts and it seems that these are the correct permissions but I’m not sure what’s going on. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [February 10, 2017, 7:52pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/2 "2017-02-10T19:52:53Z")
Maybe the permissions are correct, but the ownership of the files/folders is not? ---
**Author:** ![ckmede](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@ckmede](https://forum.getkirby.com/u/ckmede)\ **Post date:** [February 10, 2017, 7:57pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/3 "2017-02-10T19:57:29Z")
I uploaded the files through SFTP. Our I.T. department set up a new user account for us and the owner/group is identical. I’ll follow up with them. ---
**Author:** ![RonaldsVilcins](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/ronaldsvilcins/32/4477_2.png) [@RonaldsVilcins](https://forum.getkirby.com/u/RonaldsVilcins)\ **Post date:** [February 10, 2017, 9:11pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/4 "2017-02-10T21:11:32Z")
I have same problem. Tried `find public/ -type f -exec chmod 644 {} \;` then `find public/ -type d -exec chmod 755 {} \;` also `chown -R user:group .` but panel is still not accesible because of > /site/accounts is not writable > The thumbs folder must be writable. > The content folder and all contained files and folders must be writable. > /assets/avatars is not writable ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [February 11, 2017, 9:38am UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/5 "2017-02-11T09:38:27Z")
There are already some such issues here on the forum: > [@"Folders not writable," but all set to 755](https://forum.getkirby.com/t/folders-not-writable-but-all-set-to-755/5259): > > We just recently moved to a different server so I’m guessing that might be a factor. When I try to log into the panel, I get redirected to /panel/install with the following errors: You are only allowed to run the panel installer from the same computer that is the server or by setting the option panel.install to true in your /site/config/config.php /site/accounts is not writable The thumbs folder must be writable. The content folder and all contained files and folders must be writable. For Is… > [@Write permissions on kirby panel after moving to new server](https://forum.getkirby.com/t/write-permissions-on-kirby-panel-after-moving-to-new-server/5479/15): > > Maybe technical support has access to the logs, then? Otherwise, maybe you contact the hosting provider to find out what may be the issue here. Edit: You said you had the site running on a different server before. Was that with the same PHP version? And what Kirby version is that you are using in that project? ---
**Author:** ![distantnative](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/distantnative/32/11319_2.png) [@distantnative](https://forum.getkirby.com/u/distantnative)\ **Post date:** [February 6, 2025, 4:52pm UTC](https://forum.getkirby.com/t/installation-folders-not-writable-despite-using-775/6591/6 "2025-02-06T16:52:45Z")