# Error Page on the Kirby Panel **URL:** \ **Category:** Questions\ **Tags:** v2\ **Created:** [October 10, 2015, 4:45pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195 "2015-10-10T16:45:31Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![elitejb](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/elitejb/32/1014_2.png) [@elitejb](https://forum.getkirby.com/u/elitejb)\ **Post date:** [October 10, 2015, 4:45pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/1 "2015-10-10T16:45:31Z")
Hey all, Sorry to ask. I’m new to this, but I have installed Kirby on a sub domain and I am getting an error message on panel page. Here’s a screenshot: [Screen shot](https://www.dropbox.com/s/zf927sd7rtm4r8h/Screenshot%202015-10-10%2012.42.52.png?dl=0) Here’s a link to the webpage. [kirby.johnbuedel.com](http://kirby.johnbuedel.com) I tried to find my .htaccess file, but I am not sure where it is or if it’s even there. Any help would be much appreciated. Again I know I am a newbie when it comes to this. So thank you. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [October 10, 2015, 5:09pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/2 "2015-10-10T17:09:22Z")
The .htaccess file is in the kirby root folder (you may have to make dot files visible, before you can see it), could you post the contents of it? Is the rewrite base set? ---
**Author:** ![elitejb](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/elitejb/32/1014_2.png) [@elitejb](https://forum.getkirby.com/u/elitejb)\ **Post date:** [October 10, 2015, 5:40pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/3 "2015-10-10T17:40:41Z")
Yes! Now I can see it. Thank you! Any idea why I’m getting the error? Thanks again! [.htaccess screenshot](https://www.dropbox.com/s/ide8bysecwumnfu/Screenshot%202015-10-10%2013.39.42.png?dl=0) ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [October 10, 2015, 5:44pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/4 "2015-10-10T17:44:11Z")
Try uncommenting the RewriteBase and set it to “/” or if Kirby is in a subfolder, set it to the subfolder. Edit: I assume you are on an Apache server with mod\_rewrite enabled? ---
**Author:** ![lukasbestle](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/lukasbestle/32/11437_2.png) [@lukasbestle](https://forum.getkirby.com/u/lukasbestle)\ **Post date:** [October 10, 2015, 6:16pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/5 "2015-10-10T18:16:26Z")
The error looks like the Panel is missing. Is there a directory named `panel` and are files in it? ---
**Author:** ![elitejb](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/elitejb/32/1014_2.png) [@elitejb](https://forum.getkirby.com/u/elitejb)\ **Post date:** [October 10, 2015, 6:37pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/6 "2015-10-10T18:37:13Z")
Yes there is panel directory. Here are the screenshots ![](https://europe1.discourse-cdn.com/flex017/uploads/getkirby/original/2X/7/7b8d83e08e97cd52e59867ae4d5cdbc9b0a72c32.png) ---
**Author:** ![elitejb](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/elitejb/32/1014_2.png) [@elitejb](https://forum.getkirby.com/u/elitejb)\ **Post date:** [October 10, 2015, 6:38pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/7 "2015-10-10T18:38:02Z")
![](https://europe1.discourse-cdn.com/flex017/uploads/getkirby/original/2X/a/abbcd7f83bfe50a0150d5b731e60bdea33bbad7c.png) ---
**Author:** ![lukasbestle](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/lukasbestle/32/11437_2.png) [@lukasbestle](https://forum.getkirby.com/u/lukasbestle)\ **Post date:** [October 11, 2015, 9:00am UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/8 "2015-10-11T09:00:20Z")
Another possible reason can be your browser cache. Clearing it sometimes solves such issues. Otherwise: Please try to reupload the Kirby starterkit to the server. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [October 11, 2015, 12:38pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/9 "2015-10-11T12:38:11Z")
> [@lukasbestle](#): > > Another possible reason can be your browser cache. Clearing it sometimes solves such issues. It’s not a caching problem, if you open the link given above, you will get the same result. But maybe it is some sort of FTP upload problem that can be fixed with a new upload. ---
**Author:** ![lukasbestle](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/lukasbestle/32/11437_2.png) [@lukasbestle](https://forum.getkirby.com/u/lukasbestle)\ **Post date:** [October 11, 2015, 12:50pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/10 "2015-10-11T12:50:12Z")
> [@texnixe](#): > > It’s not a caching problem, if you open the link given above, you will get the same result. Oh, yes. I missed that. ---
**Author:** ![texnixe](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/texnixe/32/5754_2.png) [@texnixe](https://forum.getkirby.com/u/texnixe)\ **Post date:** [October 13, 2015, 8:47pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/11 "2015-10-13T20:47:22Z")
@elitejb: Have you been able to fix this? ---
**Author:** ![elitejb](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/elitejb/32/1014_2.png) [@elitejb](https://forum.getkirby.com/u/elitejb)\ **Post date:** [October 13, 2015, 8:53pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/12 "2015-10-13T20:53:19Z")
Sorry for the late response! Yes tried to re-upload my files and that fixed the issue. Thank you all so much for your help. ---
**Author:** ![distantnative](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.getkirby.com/distantnative/32/11319_2.png) [@distantnative](https://forum.getkirby.com/u/distantnative)\ **Post date:** [February 6, 2025, 5:04pm UTC](https://forum.getkirby.com/t/error-page-on-the-kirby-panel/2195/13 "2025-02-06T17:04:24Z")